1600 space multi-storey car park at Basildon University Hospital

With 1600 spaces, our car park has been a massive investment. Built in direct response to requests for improvements to parking from local people, it cost £8 million. We were able to do this because, as a Foundation Trust, we have control over our finances and can access borrowing to invest in better services and facilities.

To fund this, and the continued maintenance of the other car parks at Basildon University Hospital and Orsett Hospital, parking charges are necessary for staff, patients and visitors.

There are parking spaces designated for blue badge holders near to the hospital entrances. Parking in these designated spaces is free. We have also recently allocated a further 24 spaces for disabled drivers inside the multi storey car park - 6 spaces each on the ground, 1st, 2nd and 3rd floors.

How do I pay for parking?

As you enter any of the visitor car parks at Basildon, you will need to press a button at the entrance barrier to receive a ticket. Take this ticket with you. When you return to your car, first go to the pay station and insert your ticket. If you have parked for less than 45 minutes your ticket will be validated for exit and you will not have to pay. Your ticket will be returned to you. If you have parked for longer than 45 minutes, you will be asked to pay depending on how long you have parked. The pay station accepts notes and coins and change is given. Your ticket will be returned to you. Please take your ticket with you and insert it into the machine at the exit barrier.

If you wish to pay by credit card then take you ticket to the car park office located on the ground floor near to the car park entrance where a member of staff will facilitate the payment. What if I have a problem? Each pay station and exit barrier will have a button linked to a member of security and car parking team, who will be able to help you. If you find a discarded ticket, please hand it in to the Security Office or the car park office situated at the entrance to the multi storey car park.

Concessionary Parking

To assist patients, relatives and carers who need to visit the hospital regularly and frequently, concessionary free parking is available in certain circumstances.

You may be able to park for free if:

• It has been two weeks or more since the start of treatment or admission to hospital
• You are a patient with a long-term condition needing regular treatment, for example if you need to visit the hospital daily for more than a week or weekly for more than two months
• You are the main relative, carer or friend of a patient who is critically ill, and visit them daily or:
• You are the parent of a baby in the Neonatal Intensive Care Unit, or the parent/carer of a child staying on the children’s ward or receiving regular hospital treatment

Please note
Free parking may be authorised for one main relative/visitor per patient only

I think that I may be entitled to concessionary free parking - what do I need to do?

If you meet one of these criteria, and think that concessionary free parking would benefit you, you need to apply for a Concessionary Parking Permit.

To do this, please speak with a senior member of staff in the ward or department where you are receiving treatment, or where you visit.

They will arrange to complete the paperwork with you.